Khan Bank

Khan Bank was established in 1991 and is the largest commercial bank in Mongolia. Khan Bank has remained the most accessible and trustworthy commercial bank in communities across the vast territory of Mongolia, delivering 24/7 banking products and services to 70% of all Mongolian households. 

Embracing the advent of information technology, Khan Bank was one of the first businesses in the market to introduce ATMs, mobile banking and many other products transforming traditional banking models to technology-based digital banking. As a result of the Bank’s consistent investment and commitment to developing digital banking platforms for Mongolian customers, we have created the nation’s largest digital banking network. As of the end of 2018, Khan Bank accounted for 40% of all daily internet banking transactions, 89% of all daily ATM transactions, and 44% of POS machine transactions in Mongolia. They will continue to serve our customers with more secure, faster, and more powerful platforms to enable our customers to get banking services whenever and wherever they want. 

As the nation’s leading bank, we feel a great deal of responsibility for the country’s banking system and customer experiences. Through digital transformation and growth, the Bank strives to enhance the customer service available from all channels, including digital platforms, our Contact Center, and branches, to become one of the most customer-centric organizations in Mongolia. Khan Bank is also committed to integrating a sustainability agenda into the Bank’s business activities and core operations, in addition to expanding our corporate social responsibility efforts.

In the face of technological transformation and the new challenges of modern times, lifestyles have been shifting all around the world while we step into a new digital era and its “new normal”. This new normal is a mindset of solidarity and mutual support, with individuals and businesses growing in the same directions, working together to overcome any challenges that may lay ahead, and seeing mutual improvement and prosperity. The new Olympic motto, “Faster, Higher, Stronger – Together”, is a prime example of this worldwide shift. Khan Bank strives to evolve in line with this global trend of growing and progressing through partnership with its customers, and to meet their emerging needs, we have renewed our vision, mission, and strategy.

For three decades, we have always been a trusted friend and faithful companion to our customers and partners. The time has come to begin a new chapter in our legacy of growth, to lead the changes in society, and to evolve together with our customers and employees.  

Our Vision:

• To be the most trusted bank that grows together with our customers

Our Mission:

• We strive to bring the best and most innovative financial resources to our customers, at every step of their financial journey

Our Slogan:

• Growing together

Our Values:

• Be champions of prosperity
• Sustainability is the future
• Provide access to the best digital tools
• Be the trusted advocate for our customers

Khan Bank has also changed its logo by making the lettering simpler, more refined, and modern, representative of our desire to develop closer customer relationships, and to walk hand-in-hand with them on their life journey as a trusted advocate and reliable supporter.

Khan Bank strives to grow with its customers and become the country’s most trusted bank, contributing to society’s well-being and Mongolia’s development. We will continue to be a leader in sustainable development to become a reliable institution that thrives years to come.