ET Temporary (Team Assistant)

Vacancy Information

Job Title:                     ET Temporary (Team Assistant) [#39742]

Language Preferences: English [Essential]; Mongolian [Essential]

Location:                    Ulaanbaatar, Mongolia

Appointment:               Local Hire

Closing Date:                 07/10/2020

IFC – a sister organization of the World Bank and member of the World Bank Group – is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2019, we invested more than $19 billion in private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity. For more information, visit

IFC Ulaanbaatar office is seeking to recruit a Team Assistant (TA) to assist in the country activities.  The TA carries out a full range of office support work, including supporting processes and monitoring schedules related to their team's/unit's products and tasks. The TA coordinates extensively with service units and liaises frequently with team members both at headquarters and in the field, as well as external counterparts. The TA may also be assigned responsibility for some aspect of the unit's administrative functions. The position will report to the Resident Representative who will provide supervision and provide guidance.

Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years.

Role & Responsibilities:

Responsibilities include (but not limited to):

  • Providing full logistical and secretarial support to business related activities, including: (i) arranging travel schedule; (ii) organizing meetings/events/workshops, (iii) supporting office-wide activities and senior management visits; (iv) coordinating schedules taking priorities into account, monitoring and communicating changes and other information to the appropriate staff, inside and outside the immediate work unit, including IFC stakeholders, (v) maintaining up-to-date work unit project and other files (both paper and electronic) and (vi) translating/drafting a variety of routine documents, applying effective proofreading and grammar skills in English and Mongolian; and assisting in preparation of various presentation materials in power point.
  • Providing primary assistance in the implementation of the unit's work program, including some specialized support in a specific area(s), e.g. task management, database management, editorial assistance, procurement, etc.
  • Assisting the Resident Representative, regional managers/transaction Leaders in managing stakeholder relationships, which includes both internal and external IFC clients.
  • Identifying and resolving diverse issues/problems as they arise, which often requires interpretation of existing procedures and processes and independently determining an appropriate application.
  • Understanding of IFC guidelines and procedures for project cycles; serving as information resource on status of projects. Ensuring effective filing of a variety of documents and correspondence, including primary project information, appropriate clearances, uploading and downloading documents in internal systems, such as iDesk/ASOP etc.
  • Serving as an information resource on status of project/products (e.g. procurement, contract management, portfolio monitoring & reporting) and drafting a variety of correspondence.
  • Undertaking ad hoc inquiries in standard and non-standard databases. Retrieving, maintaining and presenting data.
  • Attending meetings and participating in field work and other program activities as may be required by the Manager/Transaction Leaders.
  • Suggesting ways to enhance work organization and effectiveness.
  • Attending meetings, drafting minutes and ensuring timely clearance and distribution.
  • Working closely with other administrative staff in the office and providing back-up support to other program assistants.
  • Mentoring less experienced supporting staff, proactively sharing knowledge and information, promoting cooperation within administrative staff community and suggesting ways of enhancing efficiency.

Selection Criteria & Competencies:

  • Bachelor’s degree with at least 3-5 years of relevant experiences, with solid knowledge of IFC / WBG operational procedures (preferred) or demonstrated strong capability to understand and implement corporate policies and Procedures.
  • Excellent written communication skills, ability to draft a variety of correspondence and edit materials independently.
  • Experienced working within tight deadlines and under pressure; flexibility to work overtime during peak periods on short notice.
  • Demonstrated capacity to multitask and prioritize workloads, work with minimal supervision with initiative and resourcefulness. Ability to follow through team’s priorities and respond to requests for information in a timely manner.
  • Strong time management and organizational skills. Ability to demonstrate good judgment, tact and high level of discretion in dealing with confidential and sensitive matters.
  • Outstanding interpersonal skills and sound judgment to effectively deal with staff at all levels.
  • Full proficiency in English and Mongolian, both written and spoken.
  • Proficiency and prior experience in MS Office: Excel, Word, PowerPoint and Outlook.

IFC values diversity and encourages all qualified candidates who are nationals of IFC member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Please go to our website to on-line apply this position. Please locate for “Search Job” and search the position by job number (ReqID) 39742.  

Application Instructions:

  • Only online applications are accepted: do not email your application to the hiring manager or the HR contact (even if you have applied online), as it will be neither acknowledged nor accepted.
  • The hiring manager will contact only short-listed candidates for interviews.
  • Please do not call/email to find out the status.

Should you have difficulties submitting your application online, please contact the World Bank HR Help Desk at This email address is being protected from spambots. You need JavaScript enabled to view it.


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